Terms and Conditions

1. Company’s Identity

The website eshop.savopoulos.gr is an online store that sells products through the web. The online store is open on eshop.savopoulos.gr under terms and conditions that forth below. The use of this shop implies the unconditional acceptance of the following terms and conditions. If the user disagrees with some or all of the terms of use, must refrain from the use, or declares that he\she accepted unconditionally, all the terms and conditions of operation. The online store is operated by the company SAVOPOULOS LTD, with: VAT Number: EL 998071867, located in 14th km Thessaloniki – N.Moudania, Area of Thermi Thessaloniki, 57001, Greece.
Tel.: +30 2310 462597, Fax: +30 2310 463969

2. Terms and variations

The online store eshop.savopoulos.gr reserves the right to modify or update unilaterally the terms and conditions of trade. Any change will be communicated through this webpage. The online store eshop.savopoulos.gr reserves the right to change the content of the website (e.g. price, availability, product photo, description, etc) without prior notice. The online store eshop.savopoulos.gr, committed to quality, completeness, and accuracy of the information listed on it’s webpages in qualification of any technical or typographical errors that can not be predicted or occur unintentionally.

3. Availability

In cases where the products ordered are not available, you will be notified by e-mail or a phone call for an accurate delivery time. Products requiring construction, their time of delivery is indicated in their description.

4. Copyrights

i. The website eshop.savopoulos.gr is the official online store of SAVOPOULOS LTD. All website’s content (photos, graphics, descriptions, logos, layouts) are copyrights of SAVOPOULOS LTD and are protected by the regulations and laws of Greek and European Law.

ii. Any copy, transferring, downloading, processing, resale, both the product and the contents of this eShop is prohibited. For any reproduction, republication, uploading, posting, dissemination or transmission or any other use of the content in manner or means for commercial or other purposes is permitted only with prior written permission from SAVOPOULOS LTD.

5. Privacy Policy

The use of this website requires some personal information of users. The company takes all reasonable measures to safeguard the Personal Data, subject to Greek Law (N.2471/97), binding scheme or contract which upholds principles for fair handling and adequate level of protection of Personal Data. The company undertakes that all personal data obtained by the website will not be used inappropriately, will not be sold or otherwise given to a third party. Specifically, based on the legislation, the company has the right under it’s business to maintain customer record, which can not be communicated to any third party not to any processing thereof. Young people under 18 years old must receive permission from their guardians before submitting their personal data.


6. Shipping

All orders are sent by courier or metaphorical company.

The available ways to receive your products are:

i) From our store where you are not charged with transportation costs

ii) By courier or transport company of your choice where transportation costs will be paid by the customer upon delivery of products.


! CAUTION !

Goods are traveling with responsibility and risk of the purchaser. For any dispute, the issue will be solved at Thessaloniki's Courts.


Returns

You have the right to return the goods and request a replacement if:

The products were sent incorrectly through the fault of SAVOPOULOS Shop Fitting. Explicitly prerequisite for the return of any product is the non-treatment or placement. In case of changing the product is necessary to contact the sales manager in order to arrange the replacement of the product. The replacement cannot be done 15 days after the purchase of the product. It is noted that transport of return paid by the client. It is understood that if the mistake of the sent product is responsible SAVOPOULOS Shop Fitting, all transport incurred by our company and not the customer.

Money is nonrefundable except in case of failure of the company to cover any shortage of a product.

The client is not obligated to accept the package from the transportation company or courier if it is opened or damaged. On acceptance of the item, the company has no obligation to make a change in any damaged item or replace any loss after the goods to any carrier as the travel is customer’s responsibility.

Cancel order

You may cancel your order only if your order is complete but has not be shipped. In this case please contact our sales department by phone: +30 2310 462597 and +30 2310 463461 or via email on: eshop@savopoulos.gr to cancel the order.


7. Payment Methods

i) With credit card

Cards supported by the system are VISA & MASTERCARD. Card’s information are not stored in our system and only the bank makes the charge. For the security of electronic transactions through credit cards, are made with security system of Alpha Bank in encryption form (SSL 128-bit encryption).

ii) With bank deposit

Making an order through the eshop.savopoulos.gr and selecting payment method “Bank Deposit”, your order put on hold until you make the deposit. The deposit slip must insert motivated by the full name or the name of the company + VAT Number. For faster execution of your order you can send us the bank receipt of your payment via email at eshop@savopoulos.gr

It is better the deposit to be made within 2-3 days from the date of the order otherwise after a week the order will be canceled.

The display name is SAVOPOULOS Ltd.

- BANK OF PIRAEUS
Account number: 5216 040179 659
IBAN: GR52 0172 2160 0052 1604 0179 659
SWIFT-BIC: PIRBGRAA

- PROCredit Bank
ΙΒΑΝ: GR88 1160 0000 0000 0140 0123 201
SWIFT-BIC: PRCBGRAA

iii) via PAYPAL